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Returns & Refunds

If you would like to return a product for any reason, please contact us via email or telephone with as much detail as possible including the original puchase order number and the reason for the return.

As per our terms and conditions, the postage / courier cost of returning any items is at your expense.

Please note that you will not be charged in the unlikely event that there is a fault with your goods. If this is the case we would gladly issue a replacement or a full refund.

For Hygiene Reasons: We are unable to accept mattresses back for exchange or refund once the packaging has been opened. This does not affect your statuary rights.

Page updated 7th Feb 2012, 16:59
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