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Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

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1st August 2012, 10:24 AM
Paul E
We ordered a custom size mattress to fit an oddly sized ikea day bed. There's so much choice available with the different options for internal structure, external covers, fitted sheets etc. Delivery in around a week from the order for a custom mattress was better than the bigger mattress companies that can take up to 28 days for standard stocked items. The mattress is fantastic (coir with springs, bamboo top) and our little girl loves it. Great service all round, thanks. Highly recommended.

8th July 2012, 9:45 AM
sharon
nanny
sidcup
I ordered a replacement mattress and fitted sheet for a travel cot I had for my daughter. They both arrived two days later. They fit perfectly and are of good quality. I have ordered a lot lately online with different companies. A lot is not what you expected or is damaged. This was excellent service. Thanks.

4th July 2012, 12:28 AM
Jenny
Thanks very much - so much choice in a made-to-measure size, and delivery quicker than most companies offer for stock items! The kind of service you might expect to pay over the odds for, without paying over the odds!

3rd March 2012, 1:24 PM
patricia gwyther
Swansea
Brilliant service from this company, had next day delivery......would highly recommend for everyone to use, will use again!

24th January 2012, 8:52 PM
Susan Draper
Thornton-Cleveleys
The company are fantastic, this is the 2nd mattress I have ordered from them and they are both of a very high standard. Easy transaction, quality excellent and fast delivery.

19th January 2012, 12:55 PM
Mark T
Rickmansworth
really pleased with the service. I needed a mattress at short notice and called to check it was possible, placed the order and received the mattress (made to measure) the next day!!

Excellent communications and service and good value for money.

And Xania is really helpful.

Thanks again!!

13th December 2011, 7:07 PM
Chris R
North East
We have used Baby Matresses Online twice - once early this year to order a replacement custom made matress for our silver cross hard body pram and more recently to order one of the matresses for our travel cot. We have been pleased on both occasions with how efficiently the order was processed and the quality of both matresses. We would have no hesitation in recommending this company to others.

12th October 2011, 1:44 PM
David
"Hi Kathy, I received the mattress on time and I would like to say thank you for your help in making this happen. The mattress is fantastic and my entire experience of dealing with your company has been very positive. Regards."

11th October 2011, 2:40 PM
Donna
"Thank you for your excellent and extremely prompt service. I ordered 2 custom size matresses last week and they arrived yeasterday. They are perfect and I am delighted with your product. I shall be recommending your service to friends and family. Thank you."

11th October 2011, 1:25 PM
T. Anne Chapman
"Dear Kathy, Please can you extend our thanks to everyone who helped get the new mattress out to us so speedily. We recieved the mattress on Friday morning and our little boy is sleeping much better in his new, bigger bed.
We are enormously grateful to you for ensuring the speedy dispatch and delivery. Thank you."

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Page updated 25th Feb 2013, 11:14
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